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Peter's avatar

I work in Big Tech, in one of the Mag7, in the Cloud and AI division. I've generally found Citrini's understanding of AI and its capabilities poor. What AI can do in software engineering - useful as it is proving - is nowhere near the current hype. Why this is is a much longer discussion, and it should be noted that nowhere near the current hype is still not nothing.

However one thing that has become apparent from all this is that a lot of investors and management are working off very simplistic models of how things work, and genuinely seem to think AI is magic. And something I genuinely do find interesting and valuable in this piece is the idea that it doesn't really matter if it is feasible or not to reimplement the systems a SaaS is providing you as long as you can persuade the salesperson that you genuinely think that you can. Even if it would be a devastatingly bad decision for you, it's a lost sale and that's a strong negotiating chip.

And so I think there's definitely something there that's deeply toxic to SaaS margins even if they continue to be the dominant solution in their niche. I'm not convinced it will necessarily be so forever, but it sets the scene for a while. There's probably a whole host of interesting effects like this caused by beliefs around the technology that don't really require the technology's assistance to have very real economic impacts. I'm going to have to go away and consider what these might be and how they might be tradable.

James Mill's avatar

where's the basket? ;)

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